Privacy Policy
Effective Date: August 3, 2026
1. Introduction
RewardIQ ("RewardIQ", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use the RewardIQ website, tools, and services.
This Privacy Policy applies to visitors, registered users, and anyone who interacts with RewardIQ services.
By using RewardIQ, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
RewardIQ collects information to provide personalized recommendations, improve our services, and enhance your experience.
2.1 Information You Provide
You may provide information such as:
- Name
- Email address
- Account information
- Reward goals and preferences
- Travel, cashback, points, or financial goals
- Responses provided through our recommendation questionnaire
- Credit cards you currently use or select for comparison purposes
Important: RewardIQ does not collect, store, or request sensitive payment information, including:
- Credit card numbers
- Expiry dates
- CVV/security codes
- Banking usernames or passwords
- Online banking credentials
When you add a credit card to RewardIQ, we only collect information about the card type or product name to provide recommendations and comparisons.
2.2 Automatically Collected Information
When you use our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Website activity and interactions
- Pages viewed
- Date and time of visits
- Cookies and similar tracking technologies
This information helps us improve website performance, security, and user experience.
3. How We Use Your Information
RewardIQ may use your information for the following purposes:
- Provide personalized credit card recommendations and rewards insights.
- Compare available rewards programs, benefits, and offers.
- Understand user preferences and improve recommendation accuracy.
- Improve website functionality and user experience.
- Analyze website usage and performance.
- Communicate important updates, service announcements, and support responses.
- Detect, prevent, and address security issues or misuse.
4. Personalized Recommendations
RewardIQ uses information provided by users, such as goals, preferences, and selected credit cards, to generate personalized recommendations.
Our recommendations are intended to provide general informational guidance and should not be considered financial advice.
RewardIQ does not access:
- Your bank accounts
- Your credit report
- Your credit score
- Your transaction history
- Your income information
unless you specifically provide such information through a future feature and provide appropriate consent.
5. Cookies and Analytics
RewardIQ uses cookies and similar technologies to improve website functionality and understand how users interact with our services.
Cookies may help us:
- Remember user preferences
- Analyze website traffic
- Measure performance
- Improve website features
You may control or disable cookies through your browser settings. However, disabling cookies may affect certain website functionality.
6. How We Store and Protect Your Information
RewardIQ takes reasonable administrative, technical, and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
We use appropriate security practices designed to safeguard information collected through our services.
However, no internet-based service can guarantee complete security. Users should also take reasonable steps to protect their account information.
7. Sharing of Information
RewardIQ does not sell, rent, or trade your personal information.
We may share information only in limited circumstances, including:
Service Providers
We may use trusted third-party providers for services such as:
- Website hosting
- Analytics
- Security monitoring
- Customer support
- Technical infrastructure
These providers may access information only as necessary to perform services on our behalf.
Legal Requirements
We may disclose information if required by:
- Law
- Court order
- Government authority
- Legal process
Business Transfers
If RewardIQ is involved in a merger, acquisition, financing, sale, or transfer of assets, user information may be transferred as part of that transaction.
8. Third-Party Websites and Services
RewardIQ may include links to third-party websites, including financial institutions, credit card providers, or partner services.
RewardIQ does not control and is not responsible for:
- Third-party privacy practices
- Website security
- Content accuracy
- Data collection practices
We encourage users to review the privacy policies of third-party websites before providing personal information.
9. Data Retention
RewardIQ retains personal information only for as long as necessary to:
- Provide our services
- Maintain user accounts
- Meet legal obligations
- Resolve disputes
- Improve our services
When information is no longer required, we may securely delete or anonymize it.
10. Your Privacy Rights
Depending on applicable privacy laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information.
- Withdraw consent where applicable.
- Ask questions about how your information is handled.
To submit a privacy-related request, contact RewardIQ using the contact information provided below.
11. Children's Privacy
RewardIQ is not intended for children under the applicable legal age requirements.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.
12. Changes to This Privacy Policy
RewardIQ may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Improvements to privacy practices
- Legal or regulatory requirements
When changes are made, we will update the Effective Date at the top of this policy.
We encourage users to review this Privacy Policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Website: rewardiq.ca
- Email: rewardiq.ca@gmail.com